In the event that you have received items that are fault or not what you ordered, please send them back to us as soon as possible. Only in these cases will we cover the cost of the return shipping charges.
If you have received items that are faulty please send them back to us using the steps above. Please include a covering letter describing the fault and if you would like the item replacing or refunding. Once the item arrives back at our Mail Order Centre you will receive an email notifying you about the progress. Faulty items are then forwarded onto the suppliers to confirm the warranty issue. If your item arrived faulty we will refund your postage cost. If the item was in full working order at the time of delivery to you, we can not refund your return postage cost.
We do not refund premium services. Refunds will be processed using the same method of payment used for the original purchase. Credit and debit card refunds must be made to the card used for the original transaction, cheque payments will be refunded in cash but due to banking restrictions can only be refunded at least 14 days after the original purchase date. If the products you ordered are delivered to you in good condition but you wish to return them for any reason we will refund the full value of the goods excluding any carriage charge upon receipt of your returned goods.
Once the 15 working days are up we will issue a refund or replacement. If you have not received your order please call us on and a member of staff can confirm the shipping date. Unfortunately we cannot consider an item to be lost until 15 working days has passed according to Royal Mail procedure. Once the 15 working days have passed we will be able to issue a full refund or resend your order.
The Whyte 29er Hardtail Mountain Bike , with 29er rolling speed, mm of suspension and a wheelbase that increases balance and control gives this bike true trail bike credentials.
The Whyte 29er Hardtail trail Mountain Bike. Whether your're a bigger rider or just into bigger mileages and higher speeds, nothing can match 29er wheels for making tough trails easy and long climbs effortless.
What makes the totally different from the rest is that we teamed these advantages with our award winning Optimised Trail Offset Geometry and our super-tough yet smooth riding, thru-axle Boost frame to let you take that extra speed and efficency onto gnarly, technical trails. Featuring our BBX internal cable entry system, the hardtail now comes with our all new Drop. Single chain-ring specific frames with shorter and wider-set chain stays means dynamic handling and sequential shifting simplicity.
Reduced offset mm travel thru-axle forks bring the benefits of this performance-enhancing innovation, pioneered on our S, to the trail riding 29er hardtail audience. These naturally high velocity rides are massively versatile too.
The latest version now feature RockShox's new Recon "b-spec" lowers which allow you to run 2. These new forks not only have great performance, but come with 15mm boost through axles and "Fast Black" stanchions. Rims and tyres get wider, using 2. Featuring our BBX cable entry system. With the very latest thinking in technology and hardtail design, Whyte is offering a truly different choice for the 29er hardtail customer. So, whether you're racing, using your skllls to hunt thrills or heading far into the hills, there's a very big advantage to be gained by thinking big when you think Whyte.
For more information please visit www. If you are intending to use finance as your payment option, please note we will only ship your order to your billing address, and not to an alternative delivery address. My message Close. Sale Bikes Mountain Bikes. Road Bikes.
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I Accept Cookies. The Whyte 29er Hardtail Mountain Bike gives you the means to ride bigger, eating up tough trails and long climbs without sacrificing its agility. Size Guide. Returns made easy! Please read and fully understand this policy before returning goods to us. With exception of Warranty Claims, Faulty or Damaged goods See terms below , we can only accept a return on an item if it is completely unused and in its original condition. Please pack the item carefully in its original packaging.
Download and Print the returns slip. Fully complete the returns slip and include it in the package. Please ensure that the service you use covers the value of the goods in the parcel. We are unable to accept returns where the goods or packaging has been used, lost, damaged or is otherwise not in the condition you received it in.
Bikes must be returned in a securely packaged bike box. If you would like to exchange an item, we will happily send out a replacement product once the original has been returned. Refunds will be made to the original payment method - this may take up to 10 days to appear depending on the method of payment. Initial shipping costs are non-refundable. We are unable to offer a refund without proof of purchase.
We cannot accept returns without a completed returns form. Signing for delivery receipt of items that have clearly been damaged by the courier is the responsibility of the receiver.
Items that are damaged during a return as a result of inadequate packaging will be declined and returned to you, or charged for.
If damage has been caused through wear and tear, improper care or some other factor beyond our control then it will not be covered. Once a faulty item has been used, or if the packaging has been damaged it can still be returned to us, however we - and the manufacturer - reserve the right to offer a repair, replacement or partial refund.
Remember it is your responsibility to ensure that returned items are packaged appropriately - any damage caused in transit [as a result of inadequate packaging] will be chargeable. The Whyte 29er Hardtail Mountain Bike returns for with a dedicated SCR frame, not needing inner chainring clearance means that Whyte have been able to further reduce the length of the chainstays, leading to improved agility and a more dynamic riding style.
This allows quick adjustment, fantastic weather proofing and a nice ergonomic lever which is easy to operate however cold your hands might be.
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